They might've attended to your queries at your local DBS bank branch - but these aren't our usual bank branch employees. They're actually our tech colleagues who are keen to better understand the customer journey and find out about any pain points. In this episode of In The Moment, Nadia trails three of these employees on their rotation at the Customer Immersion Programme. Piloted in April, the programme aims to place DBS employees at the frontline of customer service. | DBS
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They might've attended to your queries at your local DBS bank branch - but these aren't our usual bank branch employees. They're actually our tech colleagues who are keen to better understand the customer journey and find out about any pain points. In this episode of In The Moment, Nadia trails three of these employees on their rotation at the Customer Immersion Programme. Piloted in April, the programme aims to place DBS employees at the frontline of customer service. | DBS
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DBS enhances customer service touchpoints
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Think you’ve fallen for a scam? We’re here to help. Our DBS fraud hotline is on hand 24/7 if you spot suspicious transactions on your account, or suspect your account’s been compromised. Click to learn more about DBS Scam Defence, our multi-layered approach to protecting your money. Let’s ACT now to get the upper hand over scammers. 🔍 Set transaction limits and alerts 👀 Check for unexpected activities and alerts 🛡️ Protect your cards with Payment Controls 🔒 Lock your money with digiVault #DB
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Enjoy your first year with no service charges. Effortlessly send and receive payments in 13 major currencies, and benefit from flat fee for cross-border payments! Let us help your business take flight! | DBS
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In times of uncertainty, trust matters most. At DBS, we’re your lighthouse: steady, resilient, and always guiding the way forward. Whether you’re growing your business or building your wealth, we make banking seamless and safe, so you can focus on what truly matters. With DBS, you have a partner you can always bank on. | DBS
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In times of uncertainty, trust matters most. At DBS, we’re your lighthouse: steady, resilient, and always guiding the way forward. Whether you’re growing your business or building your wealth, we make banking seamless and safe, so you can focus on what truly matters. With DBS, you have a partner you can always bank on. | DBS
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