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  1. Windows Hello not working - HP Support Community - 9409376

    Jun 4, 2025 · Restart your laptop and set up Windows Hello again. 3. Update Windows Biometric Framework Open Windows Update → Check for updates. Install any pending updates related to …

  2. Windows Hello facial recognition not working anymore

    May 16, 2025 · It’s possible that ESS conflicts with certain drivers or settings, which is why Windows Hello Face stopped working when it was enabled. A few things to consider: Make sure you have the …

  3. windows 11 hello camera not turned on, but it is on

    May 30, 2025 · cannot find windows 11 camera driver download, only windows 10, so cannot do the one suggestion of uninstall that driver and reinstall it from HP Customer support. Camera is working but …

  4. Fingerprint scanner not working after windows 11 update

    Mar 17, 2022 · I have recently updated to windows 11. Now my finger scanner doesn't work. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. How can I fix …

  5. finger and windows hello do not working in 10 windows

    Aug 10, 2025 · Remove any existing fingerprints. Click Set up under Windows Hello Fingerprint and follow the prompts. 6. Run Windows Troubleshooter Go to Settings > Update & Security > …

  6. Windows Hello Is not Working - HP Support Community

    Feb 13, 2017 · I have configured Windows Hello for login my laptop. But from last few day it is not working, the camera is not turning on. I checked sing-in option and tried to improve recognition, but …

  7. Windows Hello, use external camera instead of Laptop | Microsoft ...

    Jan 17, 2022 · Windows Hello, use external camera instead of Laptop Ok, this has been working, although a bit of a hit-n-miss sometimes for the screens we have in the office, Philips Brilliance 499P, …

  8. IR camera not working for windows hello, normal webcam works... - HP ...

    Jan 17, 2024 · Hello, To login via Windows Hello my laptop uses the webcam in combination with the IR camera (red light left of normal camera). This worked perfect until a few months ago. After checking …

  9. windows hello not working - HP Support Community - 9441503

    Jul 19, 2025 · ZBOOK 17 G4 Windows Hello also returns "couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". (This also applies to Facial Recognition) However, I have installed …

  10. Windows Hello stopped recognizing my face, IR camera missing

    Mar 4, 2025 · Under Windows Hello Face, check if it says "This option is currently unavailable" or if it prompts you to set it up again. If available, try removing and re-enrolling your face. Check Camera & …