Jan 17, 2012 · I am currently running ServiceDesk 7.1 SP2. Going off of the workflow above it looks like they might have changed it in SP2. I have attached a picture of the workflow I am …

Jul 19, 2011 · ServiceDesk does use and require Symantec Management Platform for licensing and Symantec Management ... In 7.1 it's supported for the SMP and SD solution to reside on …

May 4, 2012 · During the install, the guide says to not change the default "[email protected]" password. What is the password set to by default?

Sep 28, 2009 · So ServiceDesk isn't bombing out on long usernames per se, it is just requiring that at least one short-named user is in each group that you're trying to import.

Nov 9, 2018 · ServiceDesk Extensions With SD 8.5 From the release notes Pre-built automation libraries for Incident, Problem, and Change modules. Incident, Problem, and Change Data …

May 17, 2012 · ]Hi everybody.I'm new with Spectrum and ServiceDesk. I hope you can help me with a problem a got with custom ticket creation.When I try to Submit a ServiceDesk

Aug 3, 2016 · Hi Farooq If you mean the ServiceDesk OS user that is created during installation, you can simply reset the password at the OS level on the Service Desk server and then run …

May 16, 2016 · Run this on your freshly restored database : sp_change_users_login 'AUTO_FIX','ServiceDesk' It should says: 1 orphaned user fixed. (Or something like that i don't …

Feb 21, 2013 · It is very important to know the ServiceDesk Version because Cumulative patches and Test-Patches are dependent on the version of ServiceDesk you are using. The first …

May 14, 2018 · Need to configure SMS notification in servicedesk Legacy User May 14, 2018 09:52 AM Hi CA team, I need to set sms notification through manual notification for specific …