
What Is CRM (Customer Relationship Management)? | Salesforce
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …
What is CRM? | Microsoft Dynamics 365
CRM systems work by collecting customer information from various channels—such as websites, contact centers, and social media—and consolidating it into a unified platform where …
Customer relationship management - Wikipedia
Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.
What is CRM? | Guide to Customer Relationship Management ...
Customer Relationship Management (CRM) is a technology system that helps businesses manage interactions with current and potential customers by organizing, automating, and …
What Is a CRM? (CRM Meaning, Definition & Examples)
Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …
What Is a CRM? And How Does It Help Businesses? - Coursera
Jul 28, 2025 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make …
What is Customer Relationship Management (CRM)? - IBM
Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential …