News

“While AI will streamline processes, provide insights, and unlock productivity gains, it’s not a magic pill that resurrects your broken go-to-market (GTM) motions,” says Eugene “Blue” Bowen, a ...
Leaders must embrace flexible, inclusive strategies that leverage generational strengths, prioritize well-being, and foster a shared sense of purpose.
Treasure Data, a customer data platform provider, has earned TrustArc's TRUSTe Responsible AI Certification for data protection, privacy, fairness, transparency, accountability, and more.
Kasisto, a provider of artificial intelligence technology for banks, has launched KAIgentic, an agentic AI platform for banking.
In every customer conversation, there's more happening than words alone can capture. This high-impact session will show you how to turn emotional insight into business advantage.
Following its recent acquisition of VOCALLS, CallMiner today introduced OmniAgent, a virtual agent to transform customer interactions, across voice, chat and email, through intelligent automation and ...
Deeper integration brings Seismic Aura AI to Salesforce Agentforce, empowering sellers with real-time guidance to close deals and personalize customer interactions.
ON24 Translate helps marketers transform virtual events and AI-generated derivative content into 60+ languages.
Deeper integration brings Seismic Aura AI to Salesforce Agentforce, empowering sellers with real-time guidance to close deals and personalize customer interactions.
Communications platform provider Dialpad today released a number of contact center updates for its platform. Key highlights include the following: Expanded integrations with Zoho, Freshdesk, Bullhorn, ...
Eltropy, providers of a conversations platform for community financial institutions (CFIs), has integrated its Eltropy One Platform with more than 50 essential systems used by credit unions and ...