Keyloop has launched a new web-based solution aimed at helping customers and dealers handle the aftersales process. The firm's new 'Service Hub' offering ...

Sales AI gives B2B sales teams the agility, insights, and visibility they need to overcome market instability and close deals ...

CEM, which stands for customer engagement management, is a phrase that is used to describe the methodical process that ...

Rite Aid has filed for Chapter 11 bankruptcy to facilitate the sale of most of its assets. Pharmacy services—including ...

As the UK’s car finance mis-selling probe escalates, lenders must blend digital tools and empathetic engagement to meet the ...

The sale” is important to every business. After all, it’s what keeps the doors open and the lights on. So it should only make sense that every business wants to do its absolute best to ...

Navigating the Amazon marketplace is like weaving through a chaotic Delhi market—loud, competitive, and packed with ...

Continually Evolving. Cloud Employees' behavioral models incorporate recent successful and unsuccessful interactions to continually evolve. Additionally, they consume a constant stream of behavior ...

Based on feedback from the franchise satisfaction survey conducted last year, Big O said it heightened its focus on the "3 Ts" — Training, Technology and Transparency (communication) with dealers.

Today, at ServiceNow’s annual customer and partner event, Knowledge 2025, ServiceNow, the AI platform for business transformation, unveiled the next milestone in its groundbreaking CRM designed to ...

Today’s technology-driven environment is driving businesses to keep pace with those innovations, be it in their products and ...

As tech giants race to adopt AI, Salesforce is keeping pace. Just as Microsoft CEO Satya Nadella and Google CEO Sundar Pichai ...