She had filed a claim with the Veterans Administration, but the counselor she talked to only made her feel worse about her situation. Desperate, at her rope’s end, she called Terry, a former Green Beret who served in Vietnam and in the 55-plus years since has made it his life’s work to help fellow veterans.

Volunteers across Cuyahoga County will place more than 130,000 American flags on the graves of fallen service members and veterans, honoring their sacrifice this Memorial Day.