Before you commit to a customer relationship management platform, make sure it has the features you need to grow your business and get the most out of your investment.

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

CRM data can be also useful in other areas including ... Last November, Anthropic released a protocol called MCP that allows language models to perform tasks using external tools.

Inc. (CRM) stands against other AI stocks shaking up Wall Street today. It hasn’t been long since DeepSeek released its efficient yet low-cost models, causing a frenzy in the tech world.

We recently published a list of Top 10 AI Stocks Making Headlines Today In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM ... to a ChatGPT model, such as saying ...