New research reveals that service robots’ gendered characteristics can shape customer decisions in the hospitality industry.

The hospitality industry can leverage the gender characteristics of service robots to influence customers' decisions, ...

Female Diners More Likely to Trust ‘Male’ Server Bots In a nutshell Powerless women were significantly more likely to trust ...

Operating delivery robots isn’t without its difficulties. Companies like Serve Robotics, which also works with Uber Eats, have teams to monitor and help their cute little sidewalk couriers if ...