Gartner predicts half of firms that cut customer service staff due to AI will rehire by 2027 as enterprises rebalance automation and human support.

Australian logistics software firm WiseTech Global plans to eliminate around 2,000 jobs as it embeds artificial intelligence across its engineering and customer service operations, the company said ...

“Great customer experiences happen when entire organizations agree on what excellence looks like and align their choices to deliver it,” Smith says. “That shared vision, reinforced through every ...

FlexJobs research identifies 25 high paying remote jobs hiring now with no experience required, with salaries up to 68000 across entry level roles.

Specialized Packaging Group (SPG), a leading provider of sustainable protective packaging solutions, today announced the opening of a new Austin-area manufacturing facility. The new 75,000-square-foot ...

Service Fanatics’ HVAC specialists design and install systems suited to a property’s layout and climate needs, maintain equipment to help support performance over time, and offer timely assistance ...

The rapidly advancing technology is going to reshape American work. Public officials are trying to prepare workers for the ...

DataField Technology Services has announced the expansion of its talent acquisition and staffing solutions throughout the ...

Xcel Energy announced today that Rob Cain has been named its senior vice president, chief technology officer, effective immediately. Cain will lead the company’s Technology and Security Services ...

The era of manually writing code as the core act of engineering is over,” according to WiseTech CEO Zubin Appoo.

At CONEXPO-CON/AGG 2026, Caterpillar Inc. (NYSE: CAT) will showcase how it is helping customers solve their toughest challenges through advanced technology, service solutions and new products that ...

Companies that laid off workers for AI didn’t do so because the technology was so successful, but to move resources to invest ...