In reviewing all the information their firm has collected about the prospective customer ... landscape—was Acme’s customer ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

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A customer relationship management, or CRM, platform is an application that ... to perform tasks using external tools. An MCP-powered model could, for example, use a cloud-based code editor ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

Speaking with Computer Weekly at SuiteConnect 2025 in London, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence in ERP is evolving Continue Reading ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.