CRM Playaz Paul Greenberg and Brent Leary are joined by industry leading analysts and influencers Rebecca Wettemann and Hyoun Park fo share our realtime, knee jerk reactions to the opening keynote of ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

We recently published a list of The Best and Worst Dow Stocks. In this article, we are going to take a look at where ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

Market. The global Partner Relationship Management (PRM) market is poised for dynamic growth, expanding from USD 45 billion ...

We recently published an article titled Billionaire Ken Fisher’s 10 Technology Stock Picks with Huge Upside Potential. In ...