CRM stands out as AI-driven growth, rising margins and steady beats strengthen its cloud investment case as AI demand ...

Salesforce has established itself as the clear leader in software for all aspects of the customer relationship journey. As the company has matured and growth has slowed, profitability has improved and ...

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The software-as-a-service stock has been hammered amid investor concerns about the disruptive potential of AI. But could AI actually be a catalyst for Salesforce?

Zendesk is reinventing the CRM landscape by transitioning from traditional SaaS to an AI-driven, outcome-based model.

The prospect of disruptions from artificial intelligence has hung over the economy for years. But this week advances in software tools precipitated a sell-off on Wall Street. Data delayed at least 15 ...

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In the short term, doing a buyout of a software business or a take-private of a software business right now is probably a four-letter word,' said Feliciano.

In this piece Matt Halligan, CTO, Qvantel explains why AI has become a strategic imperative for telecom leaders.