The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Apple CarPlay is a vehicle infotainment platform that brings many of the best elements of your iPhone to your vehicle's dashboard. The technology has been around since 2014, and you can use several ...

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Amazon Web Services is rolling out a slate of new homegrown AI models and a service for enterprise customers to build their own custom versions. The cloud provider launched Nova 2, a fleet of four new ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...

Migrating legacy Oracle databases to the cloud is a critical step for organizations aiming to modernize their infrastructure and enhance operational efficiency. In this blog post, we’ll walk through a ...

To connect your OnePlus (or even Oppo or Vivo) phone to a Mac using O+ Connect, download the O+ Connect app, install it on your Mac, and ensure both devices are on the same Wi-Fi and Bluetooth is ...

Electronic Arts' (EA) hit new massive multiplayer FPS Battlefield 6 has remained one of the most popular online games since it released a week and a half ago, with hundreds of thousands of players ...

Websites and services across the United States and around the world struggled to recover Monday after a problem at Amazon Web Services (AWS) left leading games, publishers, streaming platforms and ...

In a quest to bolster a long-running claim from President Trump concerning undocumented immigrants illegally voting, the Justice Department is seeking detailed voter roll data from over 30 states. By ...