Ever wondered what happens when you prank call a recruiter with the weirdest job application ever? 📞😂 From fake experience to ridiculous answers, this call quickly turned into total chaos. The ...

Hi, do you sell invisible cars?” 🤔 In this funny prank video, I called a random car dealership with the weirdest questions — ...

In 2025, data will be the driving force behind successful call center operations. The ability to harness and apply data effectively can determine whether a contact center thrives or struggles. With ...

Opinions expressed are those of the author. The world’s largest call center recently deployed new AI to “neutralize” the accents of their agents. Unsurprisingly, this provoked some outrage.

It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource.

Inbound calls are generally handled by a call center (aka contact center) or help desk—although this isn’t always the case with smaller companies or regional branches that may have only one or two ...

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

To view Conversation Summaries, enable summaries in Copilot Service admin center by going to Insights and then Summaries. If a summary was generated when the call ended, it will be displayed.

As of Friday, more than 600 measles cases across 22 states have been recorded by the Centers for Disease Control and Prevention, marking the third-largest measles outbreak of the twenty-first ...

Taking a stand on the primate center puts Kotek in a tough political position. AFSCME endorsed her for governor in 2022 and contributed to her campaign. Her call came just as the Physicians ...

CHARLY TRIBALLEAU / AFP via Getty Images @frogs4girls has a viral tweet asking people what we should call the new one: "So what are we calling this one? just 'great depression 2'? 'greater ...

CHARLY TRIBALLEAU / AFP via Getty Images @frogs4girls has a viral tweet asking people what we should call the new one: "So what are we calling this one? just 'great depression 2'? 'greater depression' ...