What started as a simple call turned into total confusion… We tried calling a magician, but let’s just say — nothing went as ...

In 2025, data will be the driving force behind successful call center operations. The ability to harness and apply data effectively can determine whether a contact center thrives or struggles. With ...

MANILA, Philippines — The National Technical Support Center (NTSC), dubbed as the “technical call center” of the Commission on Elections (Comelec), will begin its operations on May 2, 10 days before ...

It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource.

In recent years, lawmakers have focused almost exclusively on stopping the flow of illicit fentanyl to combat the opioid overdose crisis. First appearing as a heroin additive in 2012, fentanyl ...

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As a cyber world, the Internet is virtual and yet parallel and strongly connected to the daily lives of everyone today. It is a powerful tool, but the level of Islamophobia expressed through social ...

To view Conversation Summaries, enable summaries in Copilot Service admin center by going to Insights and then Summaries. If a summary was generated when the call ended, it will be displayed.

Photograph: BCCI Lucknow Super Giants head coach Justin Langer created a hilarious moment when he picked up a reporter's phone call during the post-match press conference following their 12-run ...

CHARLY TRIBALLEAU / AFP via Getty Images @frogs4girls has a viral tweet asking people what we should call the new one: "So what are we calling this one? just 'great depression 2'? 'greater ...

The stock market isn't doing so hot since Trump announced his whole tariff thing.

The so-called manager requested $2,800 then upped the ante to $100,000 for the group's appearance. By Angel Diaz Comedian John Mulaney won’t be seeing Bone Thugs-N-Harmony at the crossroads ...