While the CTM shows strong promise, it is still primarily a research architecture and is not yet production-ready out of the ...

Boost Shopify store performance with Patternica's custom API solutions—cut order processing time by 97% and reduce inventory ...

In a world that’s rapidly automating and personalizing processes, having a dedicated tool for managing underwriting may be ...

Advanced Distribution Management Systems (ADMS) and Distributed Energy Resource Management Systems (DERMS) are crucial grid ...

The constraints around manufacturing robotic systems present significant challenges, but through innovation and the ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

The new normal in martech is tools, AI adoption and stack architecture all going through seismic shifts at the same time. The ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Traditional CRM serves as a system of record ending at the front office, putting customer acquisition and retention at risk. ServiceNow CRM is built for an AI-first world, providing personalized and ...

Can you imagine a world where tedious administrative chores vanish, information flows seamlessly between your favorite tools, and you reclaim precious time? This is not science fiction. It’s the ...