Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

AI-powered CRM systems help marketing organizations and brands improve ... Moran added that marketing success hinges on effective data use. A solid strategy includes effective data management and ...

However, Sudheer also advocates for a balanced approach, stressing the importance of maintaining ethical considerations in the use of AI within CRM strategies. As automation continues to grow ...

"We’re proud to be partnering with ServiceNow to help enterprises meet the needs of their customers with every interaction strengthening their overall CRM strategy through best-in-class CSM and FSM.

“We’re proud to be partnering with ServiceNow to help enterprises meet the needs of their customers with every interaction strengthening their overall CRM strategy through best-in-class CSM and FSM.

This will be a natural step forward in ServiceNow CRM strategy, building on our core strengths of connecting functional teams and powering simple, efficient workflows. Configure, price ...

The CRM Team invites business and technology leaders to learn more at an in-person event at Microsoft South Africa.

Fair Isaac's 2Q25 revenue rose, with Scores segment up year over year, showing strong pricing power. See why FICO stock could ...