Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

CRM Playaz Paul Greenberg and Brent Leary are joined by industry leading analysts and influencers Rebecca Wettemann and Hyoun Park fo share our realtime, knee jerk reactions to the opening keynote of ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

The new CRM features are generally available and can be accessed through the ServiceNow Store. This announcement follows ServiceNow’s recent acquisition of Logik.ai and the release of the Yokohama ...

Traditional CRM serves as a system of record ending at the front office, putting customer acquisition and retention at risk. ServiceNow CRM is built for an AI-first world, providing personalized and ...

Sales is not just about sealing the deal anymore. It's about creating a consistent, smooth, and satisfying journey from the ...

In the latest trading session, Salesforce.com (CRM) closed at $278.23, marking a +1.78% move from the previous day. The stock outpaced the S&P 500's daily gain of 0.44%. Meanwhile, the Dow experienced ...

Showcase your company news with guaranteed exposure both in print and online The Future of Bay Area Biotech: Searching For Answers The Small Business Leaders awards program honors the dedicated ...

Shining a light on the best Australian mortgage innovators reshaping the landscape with bold products and forward-thinking ...

Because every mobile app has its own challenges, mobile CRM software are typically customizable, and should adapt to how your app operates. In this guide, we will walk you through the core features of ...