Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

We recently published a list of 10 Stocks That Will Make You Rich In 3 Years. In this article, we are going to take a look at ...

Global master data management has become a critical enabler for enterprises adopting the global business services operating ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Customer relationship management (CRM) systems benefit businesses by automating tasks, centralizing customer data, improving collaboration, and providing insights for targeted email marketing.

In the ever-evolving world of property transactions and real estate operations, technology has become an indispensable ally. One of the most game-changing innovations for the industry has been real ...

In today's competitive market, customers expect highly personalized and timely brand interactions. Customer experience is paramount: 80% of customers say the experience a company provides is just as ...