Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your business and get the most out of your investment.

Less than a month out from PegaWorld 25, Paul Greenberg and I, (aka The CRM Playaz), have our annual pre-conference visit from Founder and CEO Alan Trefler. We get a taste of what to expect when we ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Let’s be honest: picking the right CRM can feel like just another headache on your list. Too many businesses jump into systems that promise the world but end up making life harder. CRM Squirrel was ...

This playful approach, aligning with the 'Micromance' trend, prioritises small, meaningful experiences. Experts suggest themed dates break down barriers, fostering genuine interactions and helping ...

Our students are our customers, our faculty, our staff, our community, with Grand Rapids, it’s just really a customer approach.” Globoker brought attention to the improvement and efficiency he brought ...

Optics are telling us all we need to know about Team Trump’s ill-advised approach to negotiating with Russian President Vladimir Putin. Just as the Russian dictator entered the room to meet with ...

The American Grade I stakes race, covering a distance of 1 1/4 miles. As the top contenders approach the 151st Run for the Roses on May 3, the competition is heating up and here are the current ...

Tyler Forness talks about the Minnesota Vikings free agency approach, and recent comments by an NFL executive, who criticized what the team did. *The Vikings Are Taking ADVANTAGE Of Something ...