Walmart has agreed to pay $100 million to settle Federal Trade Commission (FTC) claims that the retailer misled delivery ...

For retailers everywhere, a primary objective for achieving success in 2026 is converting global demand into revenue.

During the 2025 holiday season, fulfillment became far more visible than many retailers expected. Economic uncertainty shaped conservative planning assumptions heading into peak season, however, once ...

Retailers that have invested in proper semantic modeling and internal data architecture can offer a level of hyperpersonalization that "cheap" AI cannot replicate.

After over a decade of conversation about the decline of brick-and-mortar retail, the current state of the market is proving ...

For customers, returns are often when customer experience and loyalty is really tested. A confusing process, long wait times, ...

The smartest advertisers approach retail media with curiosity, not assumptions. They ask about hidden integrations and ...

Key points in the buyer journey like discovery, comparison and checkout are happening directly within AI chat conversations.

The investigation is over Shein's sale of childlike sex dolls and what the EU called the company's "addictive design".

Agentic AI is reshaping retail and e-commerce operations by optimizing inventory deployment and operational efficiency at the same time as building customer trust.

Until recently, the idea that a shopper could describe what they wanted in plain language, get curated options, and complete ...

Retail media has quietly overlooked the retail majority: the hundreds of thousands of independent stores, small chains, and ...