The stubbornly high cost of consumer goods continues to be a drain on consumers in the United States. The number of consumers in the U.S. classified as financially unhealthy [1] has climbed to its ...
Total new-vehicle sales for February 2026, including retail and non-retail transactions, are projected to reach 1,183,000, a 3.8% decrease year-over-year, according to a joint forecast from JD Power ...
Utility Customer Experience Increasingly Hinges on Website and Mobile App Engagement, JD Power Finds
As the nation’s electric, gas and water utilities continue to be on high alert to the threat of weather-driven outages and service interruptions, many have taken to email, text messages and mobile app ...
While the EV market has experienced significant volatility during the past year, owner sentiment has never been stronger. According to the JD Power 2026 U.S. Electric Vehicle Experience (EVX) ...
Total new-vehicle sales for January 2026, including retail and non-retail transactions, are projected to reach 1,118,700, a 2.7% decrease year-over-year, according to a joint forecast from JD Power ...
Total new-vehicle sales for November 2025, including retail and non-retail transactions, are projected to reach 1,255,900, a 5.2% decrease year over year, according to a joint forecast from JD Power ...
TROY, Mich.: 12 Nov. 2025 — With new mortgage origination volumes on the rise again after steadily declining for the past four years, lenders have fundamentally changed the way they work with ...
TROY, Mich.: 6 Nov. 2025 — More than one-third (36%) of buyers in the new-vehicle market say tariffs impacted their vehicle purchase process, with most of them buying sooner than they had planned, ...
TROY, Mich.: 21 Aug. 2025 — During the past decade, JD Power has supported automakers in understanding user experiences across more than 100 new technologies, demonstrating a commitment to advancing ...
TROY, Mich.: 17 July 2025 — Wireless network quality has improved across the board in 2025 as problems per 100 (PP100) cell phone interactions decreased to 8 PP100, the lowest point since the study ...
TROY, Mich.: 17 July 2025 — With home appliances becoming more connected with increased technologies, customer concerns about durability, functionality and performance have increased, according to the ...
TROY, Mich.: 13 Feb. 2025 — Vehicle problems after three years of ownership have reached the highest level since 2009, according to the JD Power 2025 U.S. Vehicle Dependability Study SM (VDS), ...
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