Ask any business whether it is customer-centric, and you will be hard-pressed to find one that says no. Being seen as customer-focused is considered a hallmark of success, competitiveness and ...

Sister has had a bumper few years. Founded in 2015, the independent production company is behind hit TV shows including The Split and This is Going to Hurt for the BBC, Black Doves and Chernobyl for ...

Few companies have pivoted quite as well as Zopa. Starting out 20 years ago as the world’s first peer-to-peer lender, the London-based fintech wound up this operation in 2021 after transforming itself ...

There’s only one place to start for a feature about Wrexham – and that’s Wrexham AFC’s historic Racecourse Ground, also known as SToK Cae Ras. The world's oldest international football stadium still ...

October 22, 2004, is etched into the memory of professors Andre Geim and Kostya Novoselov. That day, the two researchers at the University of Manchester were having one of their regular Friday night ...

Stuart Machin is the number one menswear customer at Marks & Spencer. He is a prolific purchaser of everything from trainers to jumpers and trousers, according to data from the retailer’s Sparks ...

The Telegraph has this interesting deep dive into the story of Rightmove, the UK property search portal that Rupert Murdoch is keen to buy (but was recently rebuffed). It speaks to founder Harry Hill, ...

The dust has settled from the Budget this week and one thing is clear - the tax rises are going to hurt businesses, as the video below demonstrates… The Office for Budget Responsibility, the UK ...

Today marks the first Labour Budget in almost 15 years. Much of what was announced in the House of Commons had already been trailed in the media, nevertheless there is plenty in there for business ...

I want to take a break from our usual format today to let you know about some exciting improvements to our newsletters. Over the past few weeks, we have been gathering feedback from you – our readers ...

Over the past year, generative AI has moved from being an experimental trend to a game-changing business tool. This shift has left many SME bosses feeling overwhelmed. Concerns about how the ...

Negotiation is key to business success. Almost everything that happens within an organisation requires people to reach an agreement. While securing investment, hiring staff or dealing with suppliers ...