The focus is shifting from accountability to learning. by Peter Cappelli and Anna Tavis When Brian Jensen told his audience of HR executives that Colorcon wasn’t bothering with annual reviews anymore, ...

Large language models are evolving from answer engines into conversational partners that shape decisions by asking their own questions. Research comparing more than 1,600 executives with 13 leading ...

Muchos líderes creen que los comentarios negativos sinceros mejoran el rendimiento, pero cuando las críticas se perciben como ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Why you should embrace it in your workforce by Robert D. Austin and Gary P. Pisano Meet John. He’s a wizard at data analytics. His combination of mathematical ability and software development skill is ...

“Transparency” is a watchword in management these days, and it’s easy to understand why. After all, if people conduct their work in plain view, won’t they be more open and accountable? Won’t they flag ...

Whether as managers or as academics, we study business to extract learning, formalize it, and apply it to puzzles we wish to solve. That’s why we go to business school, why we write case studies and ...

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

The first step to becoming a genuinely empowering leader by Frances X. Frei and Anne Morriss On a spring afternoon in 2017, Travis Kalanick, then the CEO of Uber, walked into a conference room at the ...

Historically, the CEO’s role has been to guide their employees through challenging shared experiences. But today, times have ...

When an organization faces turbulence like leadership turnover, political infighting, or broken processes, it instinctively leans on its most competent people to restore stability. These leaders ...

Gen AI is delivering real productivity gains, but across industries, those gains are being competed away, eroding margins rather than expanding them. An analysis of 800 public companies finds no link ...