The focus is shifting from accountability to learning. by Peter Cappelli and Anna Tavis When Brian Jensen told his audience of HR executives that Colorcon wasn’t bothering with annual reviews anymore, ...

Large language models are evolving from answer engines into conversational partners that shape decisions by asking their own questions. Research comparing more than 1,600 executives with 13 leading ...

Muchos líderes creen que los comentarios negativos sinceros mejoran el rendimiento, pero cuando las críticas se perciben como ...

Many leaders believe candid negative feedback improves performance, but when criticism feels belittling or humiliating, it ...

Our relationships at work matter. They make us happier, more productive, and more engaged. They help us weather tough times and celebrate good ones. And they’re built through thousands of small ...

Being an effective board chair now demands more time, coordination, and judgment than ever before. To succeed, you need to shape how your board learns, decides, and supports management in a volatile ...

Why you should embrace it in your workforce by Robert D. Austin and Gary P. Pisano Meet John. He’s a wizard at data analytics. His combination of mathematical ability and software development skill is ...

“Transparency” is a watchword in management these days, and it’s easy to understand why. After all, if people conduct their work in plain view, won’t they be more open and accountable? Won’t they flag ...

Whether as managers or as academics, we study business to extract learning, formalize it, and apply it to puzzles we wish to solve. That’s why we go to business school, why we write case studies and ...

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

The first step to becoming a genuinely empowering leader by Frances X. Frei and Anne Morriss On a spring afternoon in 2017, Travis Kalanick, then the CEO of Uber, walked into a conference room at the ...

Historically, the CEO’s role has been to guide their employees through challenging shared experiences. But today, times have ...