History tells us that facilitating the creation of business value is less about managing and even less about leading than ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Industrial and commercial distributor Global Industrial (NYSE:GIC) reported Q1 CY2025 results exceeding the market’s revenue ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Check Point Research has identified a new phishing campaign exploiting Microsoft’s ‘Dynamics 365 Customer Voice,’ a customer ...

Healthcare is undergoing a digital transformation unlike any other. As patient needs evolve and administrative challenges become more complex, healthcare providers are turning to technology to bridge ...

In the current fast-paced and competitive business world, organizations need to remain agile, efficient, and responsive to market needs. Enterprise Resource Planning (ERP) solutions such as SAP have ...

This is the best thing to happen in AI this year, says Michael van Rooyen from Ideas + Outcomes. Finally, a way to bridge the ...

We recently published a list of 10 Stocks That Will Make You Rich In 3 Years. In this article, we are going to take a look at ...