By implementing structured reviews and leveraging advanced analytics, businesses can proactively address discrepancies and ...

As the UK’s car finance mis-selling probe escalates, lenders must blend digital tools and empathetic engagement to meet the ...

One of the best ways for B2B businesses to optimize their sales pipeline is to create a standardized language for each stage ...

Navigating the Amazon marketplace is like weaving through a chaotic Delhi market—loud, competitive, and packed with ...

Kevin O'Leary says he would never invest in a consumer-facing company that eschews social media. Plus: The mother-daughter team he thinks did it best.

Sales AI gives B2B sales teams the agility, insights, and visibility they need to overcome market instability and close deals ...

After a long day of meeting with clients, Haley Gault, a Salesforce seller, received a last-minute ping from a customer saying they wanted to meet with her face-to-face within the hour. Gault started ...

Continually Evolving. Cloud Employees' behavioral models incorporate recent successful and unsuccessful interactions to continually evolve. Additionally, they consume a constant stream of behavior ...

Rite Aid has filed for Chapter 11 bankruptcy to facilitate the sale of most of its assets. Pharmacy services—including ...

Keyloop has launched a new web-based solution aimed at helping customers and dealers handle the aftersales process. The firm's new 'Service Hub' offering ...

As tech giants race to adopt AI, Salesforce is keeping pace. Just as Microsoft CEO Satya Nadella and Google CEO Sundar Pichai ...

CEM, which stands for customer engagement management, is a phrase that is used to describe the methodical process that ...