Burger King launched its new AI chatbot, "Patty" in February. The company said the technology can assess employee friendliness.
Opinion
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Burger King Will Stick AI In Employees’ Headsets To Make Sure They Say ‘Please’ And ‘Thank You’
Patty is the oh-so clever name for a voice-enabled chatbot that will, The Verge says, “assist employees with meal preparations” but also “evaluate their interactions with customers for ‘friendliness.' ...
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“Dystopian nightmare”: Burger King rolls out AI that tracks whether workers sound “friendly” enough
Burger King is testing an AI assistant called Patty that monitors employee conversations and scores friendliness.
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