A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

Fans have flooded social media with complaints about tickets that never arrived, orders that were cancelled at the last ...

This summer, Toronto provides an opportunity to consider the counterintuitive project of screening films in art galleries ...

A member of the Los Angeles County Board of Supervisors is frustrated with state laws allowing multiple homes to be built on single-home sites in a ...

After disappearing from public view last month, he was later found to be in prison in Dubai. Following his release, he ...

A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.