As companies worldwide face an ongoing challenge staffing their contact centers and sales departments, JOBehaviors, a pre-employment behavioral assessments provider, is offering Call Center Customer ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Advanced Call Center Technologies (ACT), a leading employee-owned provider of business outsourcing and customer care solutions, has been recognized with four prestigious Stevie Awards for Sales ...