And a retailer’s return policy or a customer’s negative returns experience can influence where they shop next. Returns, an inevitable consequence of buying and selling, creates friction ...

If you still have a bag of Christmas gift returns waiting to go back, there may still be time for a refund, but be quick, as many policies are close to their final deadline. While there's no ...

The study, which collected over 102,000 responses, revealed that 41% of customers ended up with counterfeit products due to restrictive platform or seller return policies or failure to raise ...

Return-to-office mandates are emerging as one ... a firm commitment to remote working during the COVID-19 crisis. Hybrid policies were initially seen as a good measure, providing flexibility ...

January is coming to an end, which means the window to return holiday gifts could also be closing. Why it matters: ...

Sam's Club offers a generous return policy, accepting items like TVs, used mattresses, and even perishable food.

Target announced that it is ending its diversity, equity, and inclusion (DEI) efforts. Some shoppers have decided to boycott. Target, once a long-standing corporate leader in DEI, announced Friday ...

Senior staff are expected in the office by Feb. 3, managers and supervisors by Feb. 10, and telework employees by Feb. 18 — with some exceptions. Senior Agriculture Department staff are expected ...

A Target shopper notices carts full of returns lined up in the store's aisles, which may be a response to recent DEI policy ...