Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

By downloading what they believe is an AI-generated video, victims have installed malware that can steal their data or offer ...

Each time you talk with a customer, a different aspect of their project comes to light. Through the course of a user event ...

VitalPBX, a pioneer in open-source unified communications, has released an insightful new blog post titled "Is Your PBX Limiting Growth? Future-Proof Your Business in 2025." The publication is a ...

Applications are becoming more integral to business operations. Microservices, containerized apps, and serverless architectures allow greater agility.

Companies are adopting AI to optimize field service management and improve CX, ISG finds. Plus, Gartner names five technologies expected to see high levels of investment in the finance function.

In an industry where trust is everything, communication matters. Banks that integrate messaging thoughtfully and securely can ...

Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...

Sales is not just about sealing the deal anymore. It’s about creating a consistent, smooth, and satisfying journey from the very first interaction to the final purchase, and beyond. Show Full Article ...

While most companies have integrated the concept of remote work, offboarding remote employees is often overlooked.

Every Northeastern student and recent graduate whose legal status had been terminated has had their status restored in the Student and Exchange Visitor Information System, the university announced ...

Billboard advertising remains a powerful and growing tool for law firms to build brand recognition, reach consumers who aren't plugged in online, and compete in an increasingly crowded and competitiv… ...