Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...

Companies are adopting AI to optimize field service management and improve CX, ISG finds. Plus, Gartner names five technologies expected to see high levels of investment in the finance function.

This guide walks you through everything you need to know about becoming a medical virtual assistant — what it involves, the ...

In recent decades, Iowa has seen growing numbers of young and educated people leaving the state, with far fewer coming in. As ...

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity.

Education giant Pearson suffered a cyberattack, allowing threat actors to steal corporate data and customer information, ...

VitalPBX, a pioneer in open-source unified communications, has released an insightful new blog post titled "Is Your PBX Limiting Growth? Future-Proof Your Business in 2025." The publication is a ...

With CRM automation, your sales pipeline flows like clockwork. Each stage can be automated with rules. So, when a deal moves forward, the right task is triggered, the follow-up email is sent, and your ...

Darwinbox, a leading global provider of AI-powered Human Capital Management (HCM) solutions, today announced the launch of ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Q1 2025 Earnings Conference Call May 6, 2025 3:00 AM ETCompany ParticipantsOliver Steil - CEOMichael Wilkens - ...

For Evan Riddell, his small yet effective team has its roots in a hiring process that ensures they find the right fit. He usually fluctuates between three or four employees, and says that he might ...