Microsoft Corp. today announced its growing ecosystem of independent software vendors (ISV) and systems integrator (SI) partners within the telecommunications industry. Ericsson, Convergys Corp., ...
Gartner predicts half of firms that cut customer service staff due to AI will rehire by 2027 as enterprises rebalance automation and human support.
Microsoft Office meets AI with this edition.
Microsoft has expanded the availability of Dynamics CRM Online to 17 new markets. This now means that Dynamics CRM Online is available globally in more than 50 markets. Microsoft is pushing hard to ...
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