DPD's average response time for "priority two" calls is 94 minutes, far above the 12-minute goal. The delay follows two recent crashes where police took over an hour to respond. Residents are calling ...

The FDA today announced a plan to publicly release complete response letters at the same time they are issued to sponsoring companies, part of what the agency calls a push toward “radical transparency ...

Liverpool had a summer transfer window to remember, as they spent and sold in almost equal measure. The Reds went bigger than they ever have in the market, shelling out an unprecedented figure of over ...

The U.S. Food and Drug Administration said it will begin publishing rejection letters sent to drugmakers in real time as part of the agency's push for increased transparency. The FDA on Thursday said ...

Some companies think they can get away with misleading their clients. This man was part of a team that relied on third-party IT support. After the vendor reinterpreted their service agreement to cut ...

Before entering Hodges Library, the University of Tennessee Police Department already knew the active shooter call on campus was a hoax. The department uses a sophisticated network of surveillance ...

A Dallas family is upset about the DPD's more than one-hour response to a recent hit-and-run. The crash left a man with a serious injury, and a witness claims police seemed uninterested in details.

India's Q1 GDP growth of 7.8% presents a dilemma for policymakers amidst global uncertainties, particularly Trump's tariffs. While the economy shows resilience, a hasty stimulus package risks fiscal ...

Reporter More than 1,400 people have died—and officials say that toll may rise—and around 3,000 were injured in an earthquake that rocked eastern Afghanistan late Sunday evening. The 6.0-magnitude ...

What if your next phone call with customer support didn’t feel like a frustrating maze of robotic prompts but instead like a natural, empathetic conversation? Imagine an AI that not only understands ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...