New research reveals that service robots’ gendered characteristics can shape customer decisions in the hospitality industry.

Female Diners More Likely to Trust ‘Male’ Server Bots In a nutshell Powerless women were significantly more likely to trust ...

The hospitality industry can leverage the gender characteristics of service robots to influence customers' decisions, ...

This suggests that gender cues from robots can influence decision-making, particularly for customers who don’t feel in ...

Amor says many of the service robots that have emerged in the Valley in recent years are of a cute or personable nature to help be embraced more easily by users. “They want them to be accepted ...

Useless robots (or useless machines) are devices that, when switched on, exist only to turn themselves back off. They are fun and fairly simple builds that are easy to personify, and really invite ...

While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and ...