In 2024, a lot of help desk mobile apps stand out for their innovative features and user-friendly designs. These apps cater to various business needs, from small teams requiring simple solutions ...

The interaction, paired with what Lynn calls a “deconstructing” of her religious upbringing, sparked an idea for a story: what if there was a customer service desk in Hell? In 2021 ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email triage system. Here’s a step-by-step guide.