The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Salesforce has introduced its autonomous AI platform, Agentforce, at GITEX Africa 2025 in Marrakech, Morocco, marking a ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Salesforce announced the launch of an agentic employee service platform on Tuesday. The company's primary offering is the widely used customer relationship management (CRM) software for sales and ...

Salesforce can more than double its hold on the business market through the adoption of agentic AI technology, according to its ANZ senior vice president and chief marketing officer Leandro Perez.

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

We recently published a list of 10 Stocks That Will Make You Rich In 3 Years. In this article, we are going to take a look at ...

Salesforce has introduced its autonomous AI platform, Agentforce, at GITEX Africa 2025 in Marrakech, Morocco, marking a significant advancement in customer relationship management technology.

SMALL and medium enterprises (SMEs) in the Philippines should focus on artificial intelligence (AI) literacy to stay ahead of the game, according to US-based software company Salesforce.

CFOs are called on to understand their business in granular detail while also maintaining a bird’s-eye view of the company’s ...