Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

In reviewing all the information their firm has collected about the prospective customer ... landscape—was Acme’s customer ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Cheap or free CRM solutions help SMBs build relationships and boost sales. Discover affordable CRM software to improve ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Brands can partner with influencers to build credibility and connect with their audiences. However, marketers often struggle to find the right influencers and spot fake followers. Continue Reading ...

Commissions do not affect our editors' opinions or evaluations. A customer relationship management suite (CRM) can help SMBs attract new leads, organize contacts, enhance customer interactions and ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.