Strong customer relationships drive sales, sustainability, and growth, especially in today's economy. Companies that build and maintain excellent customer and client relationships lead the pack, ...

Akshay Mahajan is executive vice president for AEC (architecture, engineering and construction) at Unanet, a software company ...

As a former client-side CMO, I've come to recognize the agency/client relationship can be contentious. To shed light on the subject, I interviewed David Srere, co-CEO and chief strategy officer of ...

The inaugural "Wealthtender Voice of the Client Study" found that 89% of client reviews focus on relationships and emotional ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Each client has an interesting objective and ... Sub-brokers who center on these perspectives and actualize vital sub-broker customer relationship tips are way superior to make persevering ...

Technology is key to empathy, which is key to closing the life insurance coverage gap. Here's what carriers must know.