As part of the 2025 Women of the Channel, CRN is highlighting 80 women at solution provider organizations whose insight and ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

Microsoft Research continues to collaborate with the global research community to drive breakthroughs in AI and push ...

Let's explore the nuances of the B2B telco sector, outlining a strategic blueprint for CVM vendors to empower telcos with ...

Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Three ex-wealth managers “aggressively pursued” former clients to follow them to a Royal Bank of Canada subsidiary, U.S. Bank ...

Technology is key to empathy, which is key to closing the life insurance coverage gap. Here's what carriers must know.

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

There is no conflict or breach of fiduciary duty unless the client can prove that the advisor or broker asserted undue influence on the customer, according to attorney Jenice Malecki, whose New ...

The inaugural "Wealthtender Voice of the Client Study" found that 89% of client reviews focus on relationships and emotional ...

You may often hear that having any clients that make up more than 20 percent of your business is not ideal, as you become too dependent on them. But to be honest, small companies, particularly service ...