Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Sam Altman, OpenAI’s chief executive, said he hired Instacart’s Fidji Simo to join in a new role as chief executive of ...

WisdomAI, a new force in enterprise AI, has officially emerged from stealth with $23 million in funding, led by Coatue Ventures alongside Madrona, GTM Capital, and The Anthology Fund. Designed to ...

An in-depth look at the hype and reality around “agentic AI” — the use of AI agents that perform tasks autonomously.

Visa launches Intelligent Commerce platform enabling AI assistants to make secure purchases with your credit card, ...