As an AI engineer at Meta, Boris Valkov helped build PyTorch, one of the world’s largest machine learning libraries. During ...

India's small businesses embrace call center solutions to enhance customer service and streamline operations amidst digital transformation.

With Infinitus AI’s new patient-facing voice agent, Zing Health can automate patient calls to do the health-related needs ...

How luxury cars, $500,000 bar tabs and a mysterious kidnapping attempt helped investigators unravel the heist of a lifetime.

Q1 2025 Earnings Call Transcript April 22, 2025 Moody’s Corporation beats earnings expectations. Reported EPS is $3.83, ...

The Oklahoma County Detention Center's Criminal Investigations Division disrupted a fraudulent scheme involving an inmate and ...

The FBI has issued a new scam alert to warn Americans that fraudsters have stooped to a new low even for them. They're now impersonating members of the agency’s own Internet Crime Complaint Center ...

On Friday, Rendón’s mother Dámaris Gonzalez pulled on her puffy vest and boarded a plane from Virginia to Syracuse. Like her ...

SOUTH BEND, Ind. (WNDU) - Tributes to Pope Francis are pouring in from around the world, including right here in Michiana.

Looking at 30 years of Jacksonville Jaguars history in the NFL draft, there have been more misses than hits. All the numbers and anecdotes you need to know.

DEDHAM, Mass. — Opening statements are expected Tuesday in the trial of Karen Read, who is accused of causing the death of her Boston police officer boyfriend but whose supporters contend is being ...

This article will explore the steps call center administrators must take to ensure that data is protected and that agents are compliant with the established security measures. Understanding the ...