Building a Customer Relationship Management (CRM) system from scratch is a major undertaking that can give your company a ...

Rocket CRM has announced updates to its CRM automation system, reinforcing its mission to simplify and optimize customer relationship management for businesses of all sizes. This development is part ...

AI Sales Agent Now at the Heart of Revenue Teams Germany, April 22, 2025 -- Demodesk has announced a significant expansion of its AI Sales ...

Companies are rapidly adopting AI-powered CRMs like Salesforce, creating new skill demands for employees and job seekers.

DAAS Epta Romania, part of the international Epta group, is set to open the first Training Center for refrigeration ...

Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

AI agents are gaining traction for one big reason: They deliver tangible results. When you automate repetitive tasks, surfac­e real-time insights, and improve customer interactions, businesses can ...

The path to growing a successful small business is filled with countless interactions — prospects to follow up with, deals to ...

Joshna has built an impressive career specializing in Salesforce technologies, custom development, and system integration.

An always-on digital world means businesses cannot afford to miss any calls. But hiring, training, and retaining a full-time ...

Whether it’s an unsafe working condition, an equipment failure, or a concern about a colleague’s competency, mariners must feel ...

TechBehemoths, a leading platform that connects projects with top IT companies, conducted a global survey from March 5 to March 17 to determine how IT companies use and view Customer Relationship ...