Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Traditional CRM serves as a system of record ending at the front office, putting customer acquisition and retention at risk. ServiceNow CRM is built for an AI-first world, providing personalized and ...

Can you imagine a world where tedious administrative chores vanish, information flows seamlessly between your favorite tools, and you reclaim precious time? This is not science fiction. It’s the ...

Tactile Systems Technology, Inc. ( NASDAQ: TCMD) Q1 2025 Earnings Conference Call May 5, 2025 5:00 PM ET Sam Bentzinger - Investor Relations, Gilmartin Group LLC Sheri Dodd - Chief Executive Officer ...

Less than a month out from PegaWorld 25, Paul Greenberg and I, (aka The CRM Playaz), have our annual pre-conference visit from Founder and CEO Alan Trefler. We get a taste of what to expect when we ...

Asana's current focus on workflow management and AI enhancements risks making it indistinguishable from competitors. Read why ...

The winning bid will enter into a 15-year contract with HMRC worth £1 billion, and SMEs are being encouraged to apply.

In  2025, the companies treating CRM like a back-office contact database are watching how their competitors use it as a front ...

The use of roofing CRM platforms marks one of the biggest industry shifts as contractors use the tech to stay organized, ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

This delicate balance of art and strategy is achieved through the harmonious marriage of design principles, creative vision, and strategic planning. One technique that combines this synergy is using a ...

Called NeMo microservices, the software tools, which are part of Nvidia's AI Enterprise software portfolio, offer several functions that customize and repeatedly optimize the functioning of AI ...