In a peer-reviewed study authored by Sunil Yadav, a research scholar with a strong academic background in information systems, the author emphasizes how foundational database design strategies shape ...

Service Now introduced “the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by ...

The new normal in martech is tools, AI adoption and stack architecture all going through seismic shifts at the same time. The ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Traditional CRM serves as a system of record ending at the front office, putting customer acquisition and retention at risk. ServiceNow CRM is built for an AI-first world, providing personalized and ...

Can you imagine a world where tedious administrative chores vanish, information flows seamlessly between your favorite tools, and you reclaim precious time? This is not science fiction. It’s the ...

Tactile Systems Technology, Inc. ( NASDAQ: TCMD) Q1 2025 Earnings Conference Call May 5, 2025 5:00 PM ET Sam Bentzinger - Investor Relations, Gilmartin Group LLC Sheri Dodd - Chief Executive Officer ...

Less than a month out from PegaWorld 25, Paul Greenberg and I, (aka The CRM Playaz), have our annual pre-conference visit from Founder and CEO Alan Trefler. We get a taste of what to expect when we ...