In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

ISVs are facing increased pressure to deliver innovative, user-centric solutions that stand out in a competitive market. One ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

Gupshup's AI Agent Library includes a series of prebuilt, industry-trained conversational multimodal AI agents.

Traditional CRM systems are a significant advantage, but wealth managers must embrace next-generation platforms designed specifically for private banking and wealth advisory. These systems should ...

As a product management professional, I’m obviously focused on delivering great products. But after more than a decade using and managing technology and data products, I see the big picture of where ...

From AI to ROI via EX - Freshworks priorities for 2025 take shape as revenues rise, losses narrow in 2024 Employee Experience ...

Vicki Wilson, the founder of Vicki Admin Fairy, based in Oswestry, has been named a Small Business Sunday (#SBS) winner by ...

Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...

There’s a popular concept that frames control as three concentric circles. At the center is the circle of control (where everyone wants to be). Surrounding it is the circle of influence, where one has ...

Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...