AI-driven conversational interfaces, such as chatbots and voice assistants, can simplify this process by allowing users to ...

Love is in the air this February—but at CLIENTSFirst Consulting, we have a different kind of passion: a love for data quality ...

I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

In an era where efficiency is synonymous with competitiveness, businesses are increasingly turning to technology to streamline their processes. Central to this technological uptake is the use of ...

HubSpot CRM is a user-friendly and feature-rich platform ... HubSpot automatically populates key details about their company, saving data entry time. Segmenting contacts into lists based on ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

SugarCRM's new CEO David Roberts on why he joined the company as CEO, why he describes himself as a mechanical strategist, and how the company will help their customers benefit the most from AI ...

Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...