Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Its lightweight approach makes it especially good for organizations with limited or no prior CRM experience. If you already use some of the software on its integrations list, you should also ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

As prevalent as mobile advertising has become, one of its more powerful applications remains fairly idle: targeting the customers and prospects in your CRM database. Marketers are quick to build ...

If anything, Halvorsen’s approach teaches that playing the long game might be ... Upside Potential as of April 28: 35.28% ...

Train operator GNER is investing in customer relationship management (CRM) technology to boost revenues, because it can't buy new trains. The company hoped to extend its East Coast main line rail ...

Xactly and ServiceNow are also joining forces to drive revenue optimization by streamlining the quote-to-order process, enabling seamless sharing of earnings and incentives with sales teams, and ...

In San Francisco, two young Bangladeshi immigrants are rewriting the rules of the CRM industry. Octolane, a Y ...

Rocket CRM has announced updates to its CRM automation system, reinforcing its mission to simplify and optimize customer relationship management for businesses of all sizes. This development is part ...