Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

The transition from legacy to cloud-native contact centers represents a crucial advancement in financial services.

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Get ready, Connecticut! The real estate revolution has arrived. Epique Realty, the company that’s tearing up the old playbook ...

In San Francisco, two young Bangladeshi immigrants are rewriting the rules of the CRM industry. Octolane, a Y ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

Salesforce implementation in 2025 requires more than technical setup. For consultants, it is an opportunity to help clients ...

In an industry where trust is everything, communication matters. Banks that integrate messaging thoughtfully and securely can ...

We recently published a list of Billionaire Andreas Halvorsen’s 10 Stock Picks With Huge Upside Potential. In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM) stands ...

Rocket CRM has announced updates to its CRM automation system, reinforcing its mission to simplify and optimize customer relationship management for businesses of all sizes. This development is part ...